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When our customers purchase our clothes, we make every effort to make sure they are cared for, as if they were our own family. Like any family, we go above and beyond to show you how much you matter to us. There’s nothing more basic, more fundamental than this.

If you’ve purchased a Hat and Beyond product and it hasn’t satisfied you, or if you want to know more about the brand, please send our customer support crew a message via or using the easy form.

Expect a response within 2 business days. We are always excited for opportunities to connect, help, and hopefully brighten your day. In addition, our phone lines are open Monday to Friday, 9:00am to 5:00pm PST, manned by our professionally-trained team, physically located in our office. Our number is213.536.5833.

Customers' FAQ